How Can We Help?

Find quick answers to common questions about shopping, orders, shipping, returns, and support at Trend Haven.

What kind of products does Trend Haven offer?

Trend Haven brings together smart, useful, and trending products across Beauty & Lifestyle, Home & Kitchen, Travel, Car & Pets, and Tech & Gadgets.

Where does Trend Haven ship?

Available shipping destinations are determined by your delivery address and will be shown during checkout.

How long will my order take to arrive?

Delivery times depend on your location, the product ordered, and the shipping method available. Please refer to our Shipping & Delivery Policy for full details.

How can I track my order?

Once your order has been shipped and tracking information becomes available, you’ll receive the relevant tracking details by email.

You can also visit our Track Your Order page to check the latest available delivery updates.

Can I change or cancel my order?

If you need to change or cancel an order, contact us as soon as possible.

We cannot guarantee changes or cancellations once an order has entered processing or has been shipped.

What should I do if I receive a damaged or incorrect item?

Please contact our customer support team with your order number, a description of the issue, and clear photos of the item and packaging.

We’ll review the issue and assist you with the appropriate next steps.

Can I return an item?

Yes. Eligible items may be returned within 15 days of delivery, subject to the conditions and exclusions outlined in our Returns & Refunds Policy.

Please contact us before sending an item back.

When will I receive my refund?

Once an eligible return has been received and inspected, we’ll notify you whether your refund has been approved.

Approved refunds will be issued to your original payment method. Your bank or payment provider may require additional time for the refund to appear in your account.

What payment methods do you accept?

The payment methods currently available for your location will be displayed securely during checkout.

How do I contact Trend Haven?

For questions about products, orders, shipping, tracking, returns, or refunds, you can contact us using the following details:

Business Name: Trend Haven
Email: trendhaven221@gmail.com
Phone: +1 437-473-4885
Business Address: 49 Betterridge Trail, Barrie, Ontario L9J 0Z6, Canada

When contacting us about an existing order, please include your order number so we can assist you efficiently.

Trend Haven — Everyday Finds. A Better You.