Shipping Policy
Shipping & Delivery
At Trend Haven, we want your order to reach you as smoothly and efficiently as possible. Please review the information below before placing your order.
Order Processing
Once your order is placed, it will go through processing before shipment.
Orders are generally not processed on weekends or public holidays. During busy periods, processing may take slightly longer.
Estimated Delivery Times
Estimated delivery times vary depending on your location, product availability, and shipping carrier.
The estimated delivery timeframe applicable to your order will be provided during checkout or with your shipping confirmation where available.
Please note that delivery estimates are not guaranteed. Delays may occasionally occur due to carrier disruptions, customs processing, weather, holidays, or other circumstances outside our control.
Shipping Costs
Applicable shipping charges will be calculated and displayed at checkout before you complete your purchase.
Any available free-shipping promotion or threshold will be displayed on our website or during checkout.
Order Tracking
When tracking information becomes available, it will be sent to the email address provided with your order.
Please allow some time for the shipping carrier to update tracking information after your order has been dispatched.
Incorrect Shipping Information
Please make sure your shipping address is complete and accurate before placing your order.
If you notice an error, contact us as soon as possible. We cannot guarantee that an address can be changed once an order has been processed or shipped.
Trend Haven is not responsible for delivery issues caused by incorrect or incomplete shipping information provided by the customer.
Delayed or Missing Packages
If your package appears to be significantly delayed, please check your tracking information first.
If you still need assistance, contact us at trendhaven221@gmail.com with your order number and tracking details.
We will review the available shipping information and assist you with the appropriate next steps.
International Orders
International shipments may be subject to customs duties, taxes, import fees, or other charges imposed by the destination country.
Unless otherwise stated during checkout, any applicable customs duties, import taxes, or similar charges are the responsibility of the customer.
Customs procedures may also affect estimated delivery times.
Returns
Eligible returns are accepted within 15 days of delivery, subject to the conditions outlined in our Returns & Refunds Policy.
Please contact us before returning an item.
Questions About Shipping?
If you have any questions about your order, shipping, or delivery, please contact us:
Business Name: Trend Haven
Email: trendhaven221@gmail.com
Phone: +1 437-473-4885
Business Address: 49 Betterridge Trail, Barrie, Ontario L9J 0Z6, Canada
Trend Haven — Everyday Finds. A Better You.