Privacy Policy

At Trend Haven, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how information may be collected, used, shared, and protected when you visit our website, place an order, or interact with our services.

Information We Collect

When you use our store, we may collect information such as:

Name
Email address
Phone number
Billing and shipping address
Order and transaction information
Device and browser information
IP address
Website activity and interactions
Customer support communications

Payment information is processed through the payment providers available through our store. Trend Haven does not necessarily directly store your complete payment-card details.

How We Use Your Information

We may use your information to:

Process and fulfill orders
Arrange shipping and delivery
Provide order and tracking updates
Process returns and refunds
Respond to customer-support requests
Maintain and improve our website and services
Detect and prevent fraudulent or unauthorized activity
Comply with applicable legal obligations
Send marketing communications where permitted and based on your preferences

Cookies & Similar Technologies

Our website may use cookies and similar technologies to help the store function properly, remember preferences, understand website usage, improve the shopping experience, and support analytics or advertising where applicable.

Your ability to manage cookies may depend on your browser settings and the privacy options available on our website.

How We Share Information

We may share necessary information with trusted third parties that help us operate our store, including:

Ecommerce and website service providers
Payment processors
Shipping and fulfillment providers
Analytics providers
Customer-support services
Marketing and advertising providers, where applicable
Professional or legal service providers when necessary

We do not sell your personal information simply for monetary payment.

Shopify

Our store is powered by Shopify, which provides the ecommerce platform we use to offer our products and services.

Your information may therefore be processed by Shopify in connection with operating the store, checkout, payments, security, and related ecommerce functionality.

Data Security

We take reasonable measures designed to protect personal information from unauthorized access, misuse, loss, or disclosure.

However, no online system or method of electronic transmission can be guaranteed to be completely secure.

Data Retention

We may retain personal information for as long as reasonably necessary to provide our services, maintain business records, resolve disputes, prevent fraud, and comply with applicable legal requirements.

Your Privacy Rights

Depending on where you live, applicable privacy laws may provide rights relating to your personal information, such as requesting access, correction, deletion, or certain restrictions on its use.

To submit a privacy-related request, contact us using the details below. We may need to verify your identity before completing certain requests.

Third-Party Links

Our website may contain links to third-party websites or services. Trend Haven is not responsible for the privacy practices or content of those third-party services.

We recommend reviewing their privacy policies before providing personal information.

Children's Privacy

Our store is not intended for children who are not legally able to make purchases or provide consent under applicable law.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our practices, services, or legal requirements.

The latest version will be published on this page.

Contact Us

If you have questions about this Privacy Policy, wish to exercise applicable privacy rights, or have questions about how your personal information is handled, contact us at:

Business Name: Trend Haven
Email: trendhaven221@gmail.com
Phone: +1 437-473-4885
Business Address: 49 Betterridge Trail, Barrie, Ontario L9J 0Z6, Canada