Terms of Service

Overview

This website is operated by Trend Haven. Throughout the site, the terms “we,” “us,” and “our” refer to Trend Haven.

By visiting our website, browsing our products, or purchasing from us, you agree to these Terms of Service. Please read them carefully before using our website.

If you do not agree with these terms, you should not use our website or services.

1. Online Store Terms

By using this website, you confirm that you are legally permitted to use our services and make purchases under the laws applicable to you.

You may not use our products, website, or services for any unlawful or unauthorized purpose.

2. Products & Product Information

We make reasonable efforts to present product descriptions, images, specifications, and other information as accurately as possible.

However, product colors and appearance may vary slightly depending on your screen, device, photography, or manufacturing variations.

We reserve the right to:

Update product information
Change product pricing
Limit product quantities
Discontinue products
Correct errors or inaccuracies

without prior notice where permitted by applicable law.

3. Pricing

All prices displayed on our website are subject to change without notice.

Applicable shipping charges, taxes, duties, or other fees will be displayed or calculated where appropriate during checkout.

If we discover a pricing or product-information error after an order has been placed, we may contact you before processing the affected order.

4. Orders

We reserve the right to refuse, limit, or cancel an order where reasonably necessary, including in cases of suspected fraud, pricing errors, product availability issues, or violations of these Terms.

If payment has already been collected for an order that we cancel, an applicable refund will be issued.

5. Payments

You agree to provide current, complete, and accurate billing and payment information when making a purchase.

Payments are processed through the payment methods and third-party payment providers available at checkout.

6. Shipping & Delivery

Shipping availability, processing times, estimated delivery times, and related conditions are described in our Shipping Policy.

Delivery estimates are estimates rather than guaranteed arrival dates unless explicitly stated otherwise.

7. Returns & Refunds

Eligible returns are accepted within 15 days of delivery, subject to the conditions and exclusions described in our Returns & Refunds Policy.

Returns, refunds, exchanges, damaged or defective items, and order cancellations are handled according to that policy. Please review it before making a purchase.

8. Third-Party Services

Our store may use or provide access to third-party services, including payment processors, shipping providers, analytics services, applications, and other ecommerce tools.

Your use of certain third-party services may also be subject to their own terms and policies.

9. Intellectual Property

Unless otherwise stated, the Trend Haven name, branding, website design, written content, graphics, and other original materials on this website belong to Trend Haven or are used with appropriate permission.

You may not reproduce, distribute, modify, or commercially exploit our protected content without permission.

10. Prohibited Uses

You may not use our website to:

Engage in unlawful or fraudulent activity
Submit false or misleading information
Attempt to interfere with website security
Introduce viruses, malicious code, or other harmful material
Collect or misuse another person's personal information
Infringe intellectual-property rights
Attempt unauthorized access to our systems or services

We reserve the right to restrict access where these terms are violated.

11. Accuracy of Website Information

We aim to keep information on our website accurate and up to date, but occasional errors, omissions, or outdated information may occur.

We reserve the right to correct errors and update information where appropriate.

12. Disclaimer & Limitation of Liability

To the extent permitted by applicable law, Trend Haven does not guarantee that access to the website will always be uninterrupted, secure, or error-free.

Nothing in these Terms excludes or limits rights or liabilities that cannot legally be excluded or limited under applicable consumer law.

13. Privacy

Your use of our website is also subject to our Privacy Policy, which explains how personal information may be collected, used, shared, and protected.

14. Changes to These Terms

We may update these Terms of Service periodically to reflect changes to our services, business practices, or applicable requirements.

The latest version will be published on this page. Your continued use of the website after changes become effective constitutes acceptance where permitted by applicable law.

15. Governing Law

These Terms of Service are governed by the applicable laws of the Province of Ontario and the federal laws of Canada applicable therein, subject to any mandatory consumer-protection rights or other legal rights that may apply.

16. Contact Information

If you have questions about these Terms of Service, contact us at:

Business Name: Trend Haven
Email: trendhaven221@gmail.com
Phone: +1 437-473-4885
Business Address: 49 Betterridge Trail, Barrie, Ontario L9J 0Z6, Canada